Support
Contact Kidskool
Fastest reply on WhatsApp. We're happy to help with orders, delivery, or choosing the right toy for your child.
Send a message
For non-urgent questions. If it's urgent, use WhatsApp or call.
Quick answers
Common questions about delivery, payments, and tracking.
How fast do you deliver?
Most orders ship in 1–2 business days. If you need it urgently, message us on WhatsApp and we will confirm timing.
Where do you deliver?
We deliver around Kathmandu Valley and nearby areas. If you are outside, contact us and we will confirm options.
What payment methods do you accept?
You can choose cash on delivery, eSewa, or Khalti during checkout.
How do I track my order?
Open the Orders page and enter your order number. If you need help, share the order number on WhatsApp.
Returns / exchanges?
If something is not right, please contact us with your order number and we will help.
Which toy is best for my child?
Message us the child’s age and what they enjoy (drawing, math, puzzles, etc.). We will suggest a few options.
Quick contact
Fastest reply is on WhatsApp.
Chat on WhatsApp
+9779861976176
Call
Daily, 10:00–18:00
Track an order
Check status using your order number
Social
Instagram (soon)
Facebook (soon)
TikTok (soon)
Location
Naya Thimi, Bhaktapur
Support hours: Daily, 10:00–18:00
Social links coming soon (Instagram, Facebook, TikTok).